📅Date: NA ⏱️Duration: 60 minutes
📊Expertise Level: Beginner
Description
Suspicious activity can occur across payments, account behavior, onboarding, funds movement, and customer communications and recognizing it early is essential for preventing financial crime. This course provides a clear and practical guide to identifying potential suspicious activity, understanding what may trigger a Suspicious Activity Report (SAR), and knowing how and when to escalate concerns internally.
Participants will learn how to distinguish between unusual activity and truly suspicious behavior, how internal SAR workflows operate, and why proper documentation is critical to an effective AML program. Through realistic examples and applied scenarios, attendees will gain the confidence to identify red flags, communicate concerns effectively, and understand what happens once a SAR is filed.
Who This Is Designed For: Professionals working in customer support, fraud, AML/BSA compliance, onboarding, operations, risk management, and internal audit within fintechs, MSBs, banks, and other financial services organizations.
Agenda
Define what constitutes suspicious activity within a financial institution or fintech context.
Identify red flags across payments, account behaviors, customer communications, onboarding, and transaction patterns.
Understand the internal SAR escalation process, including roles, responsibilities, and timelines.
Review documentation expectations and best practices for drafting clear, actionable reports.
Examine common SAR triggers through real-world examples and industry case studies.
Practice applying SAR criteria and escalation decisions using realistic scenarios.
By the end of this webinar, you will know how to
Identify suspicious activity across various channels and customer interactions.
Recognize common red flags and understand when internal escalation is required.
Follow the internal SAR reporting workflow from detection through investigation.
Document and communicate concerns clearly to support accurate SAR filings.