Course Description

This training covers two key areas of fraud that continue to affect financial institutions: elder fraud and online fraud. The first part focuses on elder fraud, including how criminals target older adults through scams and how institutions can implement preventative measures. We’ll look at examples, warning signs, and how to respond when fraud is suspected. The second part addresses online fraud trends, including how fraud schemes are being used to move illicit funds. We’ll also review related money laundering risks and recent regulatory guidance. This session is practical, focused, and designed to help front-line and compliance teams better protect customers and their institutions.

Agenda

• Review the common types of elder fraud, including romance scams, tech support fraud, and financial exploitation.

• Discuss indicators and red flags that staff should watch for when serving older customers.

• Outline steps financial institutions can take to strengthen fraud detection and prevention measures.

• Analyze online fraud trends such as phishing, synthetic identity fraud, and account takeovers.

• Explore how online fraud intersects with money laundering schemes and transaction monitoring.

• Highlight recent regulatory expectations and guidance related to fraud prevention and reporting.

Instructor: Timothy Dunfey