HRE Pricing

Pricing is per course. Level classifications are based on depth, complexity, and assumed prior knowledge.

Individual Courses

Beginner – $119
Intermediate – $129
Advanced - $139
On-Demand: all courses are $99

Course Bundles

Bundle pricing applies regardless of individual course level.

Two courses: $229
Three courses: $319
Four courses: $409
Five courses: $499

Fintech Training Center – Video Library
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The Fintech
Training Center


Everything fintech teams need to operate smarter, scale responsibly, and stay ready for regulators and partners.

Purpose-built for founders, operators, compliance teams, and executives who need practical guidance, the Fintech Training Center helps fintechs and bank partners build stronger governance, reduce regulatory risk, and scale with confidence.

25+
On-demand sessions
5
Specialized focus areas
20+
Expert instructors
50+
Operating Documents
Training Tracks

On-Demand Training Library

Training organized by role, not just topic.
Our on-demand training is structured across three practical tracks so each audience gets guidance that fits how they operate and are evaluated.

Board-Level Training
7 sessions
Designed for board members and senior executives overseeing fintech risk and strategy. These sessions focus on governance, fiduciary duties, partner-bank oversight, regulatory expectations, technology risk, and how boards are evaluated when things go wrong.
View track
Management & Operator Training
7 sessions
Built for founders, product leaders, compliance, risk, and operations teams. These courses cover how to design fintech programs, manage partner banks and vendors, scale without breaking controls, structure compliance teams, and turn strategy into execution.
View track
Operational & Build-the-Business Training
6 sessions
Building and scaling a fintech requires more than good ideas. It requires operational discipline, clear governance, and documented processes that stand up to partner and regulatory scrutiny. This track focuses on the practical side of building the business: licensing, program design, compliance infrastructure, vendor management, and operational controls.
View track
Annual Training for Fintech Employees
8 sessions
Foundational, annual awareness training for all staff covering AML, sanctions, fraud, data privacy and security, consumer protection, bank partnership basics, and escalation expectations — aligned to what bank partners and regulators expect fintech teams to understand.
View track
Sponsor Bank Training
6 sessions
Targeted training for bank partners covering fintech oversight, third-party risk management, BaaS governance, regulatory expectations, and how banks are evaluated for fintech program controls.
View track
Operating Documents

The Operating Documents Library

Practical, defensible templates and playbooks designed to support governance, risk management, product launches, exams, and partner oversight. Built for real operating environments and ready to adapt to your business model. These are downloadable tools your team can use immediately.
Included areas:
- Governance & Leadership
- Risk & Controls
- Product & Operations
- AI, Cyber & Innovation
- Regulatory Readiness

PDF
AI & Emerging Tech
Regulatory Expectations for AI Use in Financial Services
A practical summary of how regulators expect fintechs to govern AI, data usage, and automated decisioning. Translates regulatory guidance into clear operational expectations and documentation standards.
Download
PDF
AI & Emerging Tech
AI Bias & Fairness Testing Guide
A practical guide for identifying, testing, and documenting bias in AI-driven decisioning systems used in fintech products. Helps teams build defensible fairness controls that stand up to regulatory and partner-bank scrutiny.
Download
PDF
AI & Emerging Tech
AI Governance and Oversight Model
A clear governance framework defining ownership, accountability, and decision rights for AI systems across the organization. Designed to help fintechs manage AI risk without slowing product innovation.
Download
PDF
AI & Emerging Tech
AI Risk Assessment Framework for Financial Institutions
A structured framework for identifying inherent and residual risks associated with AI use across fintech products and operations. Helps teams assess regulatory, operational, and consumer impact before deployment.
Download
PDF
AI & Emerging Tech
AI Model Monitoring and Drift Detection Checklist
An operational checklist for monitoring AI models over time to detect performance degradation, bias drift, and unintended outcomes. Supports ongoing model governance and examiner-ready documentation.
Download
PDF
AI & Emerging Tech
Vendor AI Risk Due Diligence Checklist
Checklist for evaluating AI risk in vendor tools and automated solutions. Supports defensible third-party AI governance and oversight.
Download
PDF
AI & Emerging Tech
Model Validation Oversight Checklist (Non-Technical Leaders)
Oversight checklist for leaders responsible for model governance without technical backgrounds. Helps boards and executives ask the right validation and risk questions.
Download
PDF
AI & Emerging Tech
AI Incident Response & Regulatory Notification Playbook
Playbook for managing AI-related incidents and regulatory notifications. Supports timely escalation, documentation, and regulator communication.
Download
PDF
Financial Crime (Crypto)
KYC — Crypto Risk Rating Templates
Provides a repeatable framework for assigning and documenting customer risk ratings in crypto programs. Supports consistent, defensible risk scoring aligned with regulatory expectations.
Download
PDF
Financial Crime (Crypto)
KYC — When Crypto Activity Requires a SAR vs Monitoring Only
Practical guidance for deciding when crypto activity requires SAR filing versus enhanced monitoring. Supports consistent, defensible escalation decisions.
Download
PDF
Financial Crime (Crypto)
KYC — Wallet Attribution Notes Template
Standardized template for documenting how blockchain wallets are attributed to entities or customers. Improves consistency, defensibility, and regulatory credibility of investigations.
Download
PDF
Financial Crime (Crypto)
KYC — Crypto Transaction Investigation Case Study & SAR Walkthrough
End-to-end case study showing how a crypto investigation leads to a defensible SAR filing. Demonstrates practical decisioning, documentation, and narrative drafting.
Download
PDF
Financial Crime (Crypto)
KYC — Crypto Investigation Intake Worksheet
Standardized intake form for documenting crypto investigations consistently from the first review. Helps teams capture key blockchain, customer, and activity details in an examiner-ready format.
Download
PDF
Financial Crime (Crypto)
KYC — Ongoing Monitoring for Crypto Customers — Control Checklist
Operational checklist for ongoing monitoring of crypto customers after onboarding. Helps teams maintain risk-based monitoring as customer behavior and exposure evolve.
Download
PDF
Financial Crime (Crypto)
KYC — Wallet Screening vs Customer Screening Guide
Clarifies when wallet screening is required versus customer screening in crypto compliance workflows. Helps teams avoid control gaps and duplicative monitoring.
Download
PDF
Financial Crime (Crypto)
KYC — Wallet Risk Scoring Methodology (Sample)
Sample framework for assessing and documenting wallet-level risk in crypto investigations. Supports consistent prioritization and escalation of high-risk wallets.
Download
PDF
Financial Crime (Crypto)
KYC — Crypto KYT vs Traditional Transaction Monitoring Comparison
Compares blockchain KYT monitoring with traditional fiat transaction monitoring controls. Helps teams design integrated monitoring programs across crypto and fiat activity.
Download
PDF
Financial Crime (Crypto)
FinCEN SAR Fields — Crypto-Specific Completion Guide
Practical guidance for completing SAR fields accurately for crypto-related activity. Improves SAR quality, regulatory defensibility, and law enforcement usability.
Download
PDF
Third-Party & Vendor
Third-Party Issue Management & Remediation Tracker
Standardized tracker for documenting vendor issues from identification through closure. Improves accountability, remediation tracking, and regulatory defensibility.
Download
PDF
Third-Party & Vendor
Third-Party & Vendor Risk Tiering Matrix
Risk-based framework for tiering vendors based on criticality, data access, and regulatory exposure. Supports proportional oversight and governance.
Download
PDF
Third-Party & Vendor
Ongoing Vendor Monitoring & Issue Escalation Guide
Framework for monitoring vendor risk after onboarding and escalating issues effectively. Helps maintain regulatory expectations for ongoing third-party oversight.
Download
PDF
Third-Party & Vendor
BaaS Operating Model & Responsibilities Matrix
A role-mapping framework that clarifies accountability between fintechs, sponsor banks, and key vendors in BaaS arrangements. Helps teams avoid control gaps and demonstrate clear ownership during exams and partner reviews.
Download
PDF
Third-Party & Vendor
Partner-Bank Governance & Oversight Playbook
Practical guidance for structuring accountability with sponsor banks in embedded finance and BaaS arrangements. Helps reduce partner friction and regulatory scrutiny through clearer governance.
Download
PDF
Third-Party & Vendor
What Changes When You Add a Sponsor Bank?
Explains how governance, controls, documentation, and regulatory expectations shift when a fintech adds a sponsor bank. Helps teams prepare for increased oversight, shared accountability, and partner scrutiny.
Download
PDF
GRC
How to Justify High-Risk Determinations
Practical guidance for defensibly assigning high-risk ratings to customers, products, or activities. Helps teams document rationale regulators expect to see during reviews.
Download
PDF
GRC
Residual Risk & Control Effectiveness Scoring Checklist
Checklist for moving from inherent risk to residual risk using consistent control effectiveness scoring. Supports defensible risk assessments and regulatory credibility.
Download
PDF
GRC
Fintech Risk & Compliance Maturity Model
A maturity framework for assessing how developed a fintech's risk and compliance program is across governance, controls, and operations. Helps teams identify gaps and prioritize improvements as they scale.
Download
PDF
GRC
Compliance Program Charter & Governance Framework
A foundational charter that defines compliance program scope, authority, reporting lines, and governance expectations. Designed to support regulatory readiness and consistent oversight across leadership, compliance, and operations.
Download
PDF
GRC
Regulatory Exam Readiness Playbook
Provides a structured approach to exam preparation, examiner communication, and remediation tracking. Supports consistent, regulator-ready responses.
Download
PDF
GRC
Board Reporting Pack (Fintech Risk Dashboard Template)
Board-level dashboard template for presenting fintech risk, compliance, and fraud metrics. Supports clearer oversight and defensible board reporting.
Download
PDF
GRC
Risk Appetite Statement (Fintech Version)
Template for defining fintech risk appetite across products, partners, and growth stages. Helps align strategy, controls, and leadership expectations.
Download
PDF
GRC
Issue Management & CAPA Tracker (Enterprise Version)
Enterprise-grade tracker for managing issues, corrective actions, and preventive actions. Supports remediation governance and regulatory follow-up.
Download
PDF
GRC
Regulatory Change Management Workflow
Workflow for tracking, assessing, and implementing regulatory changes. Helps ensure new requirements are operationalized consistently.
Download
PDF
Product & Operations
Product Risk Assessment (PRA) Template
Standardized template for assessing regulatory, consumer, and operational risk tied to new products or features. Supports consistent product risk documentation before launch or changes.
Download
PDF
Product & Operations
Product Launch Governance & Change Management Workflow
Defines a repeatable governance process for product changes and launches. Helps fintechs manage risk while moving quickly without creating regulatory exposure.
Download
PDF
Product & Operations
Incident Response & Regulatory Notification Playbook
Provides a practical framework for handling operational, compliance, and security incidents. Helps teams meet regulatory notification expectations and reduce response friction under pressure.
Download
PDF
Product & Operations
Scaling Controls Roadmap
Provides a phased approach to strengthening controls as operations scale. Supports leadership planning for governance and risk maturity over time.
Download
PDF
Financial Crime (Non-Crypto)
Generic AML & Fraud Case Intake Worksheet
Standardized intake form for capturing key details at the start of AML or fraud investigations. Improves case consistency, documentation quality, and exam readiness.
Download
PDF
Financial Crime (Non-Crypto)
Customer Risk Rating Methodology
Provides a defensible framework for assigning customer risk ratings across products and channels. Helps ensure ratings are consistent, explainable, and regulator-ready.
Download
PDF
Financial Crime (Non-Crypto)
When to File a SAR vs Monitor (Non-Crypto Fintechs)
Clear guidance on when activity warrants SAR filing versus enhanced monitoring for non-crypto fintechs. Supports consistent decisioning and regulatory defensibility.
Download
PDF
Financial Crime (Non-Crypto)
Fraud Typologies for Fintechs (Payments, BaaS, Lending)
Practical overview of common fraud schemes impacting fintech products and payment flows. Helps teams recognize red flags across payments, BaaS, and lending models.
Download
PDF
Financial Crime (Non-Crypto)
Investigations Narrative Writing Guide (Exam-Ready)
Step-by-step guidance for writing clear, defensible investigation narratives. Improves audit readiness and regulatory credibility.
Download
PDF
Financial Crime (Non-Crypto)
Fraud Risk Assessment Template for Fintechs
Template for assessing fraud risk across products, channels, and customer segments. Supports structured risk identification and control planning.
Download
PDF
Financial Crime (Non-Crypto)
High-Risk Merchant & Customer Onboarding Checklist
Checklist for onboarding high-risk merchants and customers with enhanced due diligence. Helps teams apply consistent controls and documentation at onboarding.
Download
PDF
Financial Crime (Non-Crypto)
Fraud & AML Metrics Dashboard (Exam-Ready KPIs)
Defines practical KPIs for fraud and AML programs that regulators expect to see. Helps leadership track program effectiveness and trends over time.
Download
PDF
Financial Crime (Non-Crypto)
Scam & Social Engineering Response Playbook (Fintech Use Cases)
Operational playbook for responding to scams and social engineering incidents affecting fintech customers. Supports consistent response, customer protection, and regulatory reporting.
Download
PDF
Financial Crime (Non-Crypto)
Fraud & AML Quality Assurance (QA) Review Framework
Framework for reviewing investigations, SARs, and monitoring decisions for quality and consistency. Helps identify control gaps before regulators do.
Download
PDF
Financial Crime (Non-Crypto)
Transaction Monitoring Tuning & Threshold Governance Guide
Guidance for governing transaction monitoring tuning and threshold changes. Helps prevent control drift while maintaining defensible decisioning.
Download
PDF
Financial Crime (Non-Crypto)
SAR Decisioning Governance Framework (Non-Crypto)
Framework for governing SAR decisioning in non-crypto fintech environments. Supports consistency, documentation, and regulatory defensibility.
Download
PDF
BaaS & Partner Bank
Sponsor Bank Due Diligence Pack (Fintech-Facing)
Due diligence package fintechs can use when onboarding or renewing sponsor-bank relationships. Helps structure oversight and reduce partnership friction.
Download
PDF
BaaS & Partner Bank
BaaS Contract Risk Review Checklist
Checklist for reviewing BaaS contracts for regulatory, operational, and risk exposure. Supports defensible vendor and sponsor-bank contracting.
Download
PDF
Consumer Protection
Change Management Governance Framework
Framework for governing operational, product, and control changes. Helps prevent unmanaged risk during growth and transformation.
Download
PDF
Consumer Protection
Customer Complaints Root Cause & Trend Analysis Tool
Tool for analyzing complaint drivers and trends across products and channels. Supports consumer protection oversight and regulatory reporting.
Download
Scroll to explore
Toolkits

Put guidance into practice

Our Toolkits combine regulatory and operational frameworks to help fintech teams execute with confidence. Each guide walks teams through practical steps, documentation standards, and execution frameworks that support governance, oversight, and accountability. Designed to help you scale responsibly and stay ready for sponsor bank reviews and regulatory scrutiny — not just check a box.

Third-Party & Vendor

Third-Party Risk Oversight Toolkit

An end-to-end framework for assessing, contracting, monitoring, and exiting vendor relationships. Built around regulatory expectations for third-party risk in fintech environments.

Open
Governance

Board Risk Oversight Toolkit

A structured guide for building and documenting effective board oversight in a fintech environment. Covers reporting structures, risk escalation, and examiner expectations.

Open
Financial Crime

Fraud Risk Management Toolkit

Covers fraud risk identification, control design, escalation protocols, and regulatory reporting obligations. Designed for fintech teams managing fraud exposure across products and channels.

Open
AI & Emerging Tech

AI Governance Toolkit

Practical frameworks for governing AI and automated decision-making in fintech operations. Addresses model risk, explainability, oversight expectations, and regulatory scrutiny of AI systems.

Open
Product & Operations

Product Governance Toolkit

Guides teams through product approval processes, launch risk assessment, consumer impact documentation, and ongoing monitoring obligations for fintech products.

Open
Financial Crime

AML Program Strengthening Toolkit

An execution framework for assessing and improving AML program maturity. Covers transaction monitoring, KYC governance, SAR processes, and documentation standards regulators expect.

Open
Regulatory Readiness

Regulatory Exam Readiness Toolkit

A structured guide to preparing for regulatory examinations. Walks through evidence gathering, document organization, management briefings, and examiner interaction best practices.

Open

Sometimes you don't need a course — you need a straight answer.

Members can submit real-world questions to experienced practitioners across compliance, fraud, AI governance, payments, and fintech risk. We route each question to the right expert and provide practical, operational guidance.

Included with membership
Expert Guidance
Ask one of our
Fintech Life Coaches
  • Included in your membership.
  • Covers regulatory, operational, IT, HR and more.
  • Real guidance from experienced practitioners.
Fintech Life Coach
Sign up to get access to your own Fintech Life Coach.

Service available to members by subscription only.

Every member gets one free expert consultation. Additional sessions are available at published rates.

This service provides educational and operational guidance and does not constitute legal advice.
Why It Matters

Where fintech risk actually lives

Most fintech problems don't start with bad intent. They start with unclear ownership, fast growth without structure, disconnected teams, and decisions that weren't documented well enough to defend later.


The Fintech Training Center exists to replace fragmented guidance with consistent execution — and guesswork with confident decision-making.

⚡

Practitioner-led, not theory

Every instructor has operated inside the systems they teach — no filler, no recycled slides.

🎯

Fintech-specific from the ground up

Built for BaaS models, sponsor-bank relationships, and the way fintechs actually operate.

📋

Regulatory-grade documentation

Completion tracking, certification records, and audit-ready logs for partner banks and regulators.

🔄

Continuously updated

New modules added as regulatory guidance evolves — your team stays current automatically.

Ready to get started?

Join fintechs training to a higher standard. Build the compliance posture your partners and regulators expect.

View Pricing
High Risk Education
© 2026 High Risk Education. All rights reserved.
Content Production In Progress
This module is being recorded and edited — check back soon.
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Fintech Training Center

Frequently Asked Questions

01 Who is this for?

Founders, executives, compliance and risk leaders, operations teams, and bank partners supporting fintech programs.

02 How often is content updated?

New training and tools are added regularly as regulatory expectations and fintech risk evolve.

03 Does this replace required regulatory training?

No. This complements required training by translating regulatory expectations into real operating guidance.

04 Is this aligned to bank partner expectations?

Yes. Content is designed to support bank oversight, third-party risk management, and exam readiness.

05 What is the Fintech Training Center?

It's an on-demand platform built by fintech practitioners to help teams run better, manage risk, and scale responsibly.

06 Is this just compliance training?

No. It covers how to build and run fintechs, including licensing, product risk, partner banks, operations, governance, and risk — not just regulations.

07 What types of training are included?

Four tracks: Board-Level Training (Governance, Accountability & Oversight), Management & Leadership Training (Operators, Product, Risk, Exec Team), Non-Board Operational & Build-the-Business Training, and Annual Training for Fintech Employees.

08 What is the Fintech Life Coach?

Quick, practical guidance for everyday fintech questions. Included with membership.

09 What are Expert Consultations?

Each member gets one free expert session. Ongoing support is available for a fee if deeper help is needed.

10 Is this legal advice?

No. This is educational and operational guidance, not legal counsel.

11 Can this help with bank partner and regulator expectations?

Yes. Many fintechs use this to support onboarding, audits, and partner-bank oversight.

12 Can teams subscribe?

Yes. Individual and team plans are available.

Proudly Sponsored By

FinScan

Thank you to FinScan for their support of the Fintech Training Center.

Fintech Training Center

Training Plans for
Every Fintech Team

Everything fintech teams need to operate smarter, scale responsibly, and stay ready for regulators and partners.

29+
Expert Sessions
53
Operating Documents
5
Training Tracks
1
Fintech Life Coach
Individual Membership

Plans for Founders, Operators & Executives

Flexible options designed for compliance professionals, fintech leaders, and anyone who needs to stay exam-ready.

This is for everyone.

Monthly
$149
Month-to-month · $149/mo effective
Full access to all on-demand regulatory and non-regulatory training
Downloadable fintech operating documents and templates
3-Month Plan
$399
Billed quarterly · $133/mo effective
Full access to all on-demand regulatory and non-regulatory training
Downloadable fintech operating documents and templates
6-Month Plan
$749
Billed semi-annually · $125/mo effective
Full access to all on-demand regulatory and non-regulatory training
Downloadable fintech operating documents and templates
Best Value
Annual Plan
$1,399
Billed annually · $117/mo effective
Full access to all on-demand regulatory and non-regulatory training
Downloadable fintech operating documents and templates
All Individual Plans Include
"Ask a Fintech Life Coach" expert support
Continuous content updates as new guidance and risks emerge
Monthly live Q&A sessions
Assistance from our panel of experts*

*Costs vary depending on type and duration of the assistance provided.

Annual plans offer the best value and the lowest effective monthly cost.

Corporate & Team Memberships

Built for Teams That Train Together

Designed for fintechs, banks, partners, and vendors training multiple users across teams. If taking ACM only, please inquire about rates.

5–9 Users
$75
per user / month · billed annually
Full platform access for all seats
Centralized billing & user management
All training tracks, tools, and documents
Most Popular
10–24 Users
$60
per user / month · billed annually
Full platform access for all seats
Centralized billing & user management
All training tracks, tools, and documents
Priority support
25–49 Users
$45
per user / month · billed annually
Full platform access for all seats
Centralized billing & user management
All training tracks, tools, and documents
Dedicated onboarding session
50+ Users
Custom Pricing
Volume-based · contact us for a quote
Dedicated account manager
Custom onboarding & team training
Priority support & SLAs
Sponsor bank & partner program pricing
Contact Us
All Corporate Plans Include
  • Full access for all users to training, tools, and expert support
  • Centralized billing and user management
  • Volume-based pricing with significant per-user savings
  • Scalable solution for growing teams and partner ecosystems
  • Optional custom onboarding or private sessions (available as add-ons)
  • New training, tools, and guidance added regularly at no additional cost
50+ Users — Enterprise Perks
  • Dedicated account manager
  • Custom onboarding & team training
  • Priority support & SLAs
  • Bespoke volume discounts
  • Sponsor bank, vendor, and partner program pricing available

Membership is subscription-based and designed to scale with your organization. Partner and referral discounts are available. Corporate pricing is ideal for fintech teams, sponsor banks, vendors, accelerators, and partner programs.

Third-Party & VendorIncluded with membership

Third-Party Risk Oversight Toolkit

Helps fintech teams build third-party risk oversight that holds up under sponsor-bank scrutiny and regulatory review. Designed for operations, risk, compliance, product, and executive leaders who rely on vendors but need defensible governance without slowing innovation.

— appears on your downloaded copy
Step 1

Vendor Scope & Materiality

Not every vendor needs a governance process. Start by mapping all active third-party relationships and determining which require formal oversight.

Vendor NameService ProvidedDescriptionCustomer Data?Risk LevelCritical?

A vendor requires formal governance if they:

Access or process customer data
Influence underwriting, fraud, AML, or KYC decisions
Support funds movement, settlement, or payment processing
Provide core infrastructure (cloud, core processor, ledger, card issuing)
A failure would require sponsor bank notification
Step 2

Governance Model — Decision Rights & Accountability

Vendor approval should not depend on informal conversations. You need consistency — who approves, who is accountable, who is informed.

DecisionResponsibleAccountableConsultedInformed
Onboard new critical vendor
Approve vendor renewal
Approve contract exceptions
Escalate vendor incident
Terminate high-risk vendor
Step 3

Vendor Approval Pack

Before onboarding, capture the minimum information proving risk was understood. If you cannot explain why a vendor is safe, you are not ready to approve them.

Risk AreaWhat Could Go Wrong?ImpactControlsOwner
Data privacy
Operational continuity
Regulatory exposure
Financial viability
Concentration risk
Step 4

Ongoing Monitoring & Early Warning

Regulators care about outcomes. If a vendor fails, leadership must know quickly.

MetricWhy It MattersThreshold / TriggerOwner
SLA uptimeOperational resilience< 99.5%
Incident frequencyStability indicator2+ per quarter
Data breach eventsRegulatory exposureAny confirmed event
Sponsor bank escalationsGovernance indicatorAny
Control test failuresCompliance signalRepeated failures
Step 5

30-Day Implementation Plan

Week 1
Inventory
Complete vendor list + materiality definitions → Vendor inventory
Week 2
Governance
Finalize committee + RACI → Charter + RACI doc
Week 3
Approval Pack
Deploy risk assessment template → Approval memo template
Week 4
Monitoring
Build dashboard + issue log → Monitoring dashboard
Included with your FTC membership
Download .docx
GovernanceIncluded with membership

Board Risk Oversight Toolkit

Equips directors with structured tools to oversee fintech governance across AML, fraud, vendor, product, AI, and operational domains. Board oversight is not passive reporting — it is documented challenge, forward-looking risk monitoring, and disciplined escalation.

— appears on your downloaded copy
Step 1

Governance Structure

Define who owns risk across each domain, how often they report, and what triggers escalation to the board.

Risk AreaExecutive OwnerReporting FrequencyEscalation Trigger
AML / Financial Crime
Fraud
Vendor / Third-Party
Product / Operations
AI / Model Risk
Operational
Step 2

Risk Appetite Statement

Define thresholds the board approves. When these are breached, management is required to escalate — not decide alone.

Risk DomainTolerance / ThresholdBoard-Approved?Last Reviewed
AML alerts backlog
Fraud loss %
Vendor incidents
Model drift
Customer complaints
Step 3

Board Dashboard — Starter Metrics

Metrics boards should see every quarter. Risk level and commentary force management to interpret — not just report numbers.

MetricTrendRisk LevelCommentary
Open high-risk issues
SAR filing volume
Fraud loss rate
Critical vendor issues
Regulatory inquiries
Step 4

Regulator Preparation

Directors should be prepared to answer these questions directly and confidently. Use this table to assign who answers what and draft talking points before the exam.

Likely Regulator QuestionDirector AssignedTalking Points / Answer
How do you oversee third-party risk?
What are your escalation triggers?
How do you challenge management?
How is risk appetite defined and monitored?
Step 5

30-Day Governance Alignment Plan

Week 1
Governance Mapping
Map risk ownership across domains → Committee charter
Week 2
Risk Appetite
Define and get board approval on thresholds → Approved appetite statement
Week 3
Dashboard Build
Build board-ready reporting template → Reporting template
Week 4
Mock Q&A
Run regulator prep session with board → Board readiness memo
Included with your FTC membership
Download .docx
Financial CrimeIncluded with membership

Fraud Risk Management Toolkit

Helps fintech teams build structured fraud governance aligned with sponsor-bank and regulatory expectations. Fraud governance is a system — identifying typologies, mapping controls, monitoring trends, escalating risk, and documenting oversight.

— appears on your downloaded copy
Step 1

Fraud Risk Assessment

Map your fraud exposure by typology and product. Likelihood and impact ratings drive where you invest in controls.

Fraud TypeProduct ExposureLikelihoodImpactControls in PlaceOwner
Account takeover (ATO)
Synthetic identity
Social engineering
Payment fraud
Merchant abuse
Step 2

Control Mapping

For each fraud type, map what you prevent versus what you detect. Gaps belong in your remediation roadmap.

Fraud TypePreventative ControlsDetective ControlsGapsRemediation Owner
Account takeover
Synthetic identity
Payment fraud
Step 3

Monitoring Dashboard

Set thresholds before something goes wrong. These become the basis for escalation and board reporting.

MetricWhy It MattersThreshold / TriggerOwner
Fraud loss rateFinancial impact
Chargeback rateOperational health
ATO incidentsSecurity weakness
Escalated casesGovernance signal
False positive rateOperational efficiency
Step 4

Escalation Triggers

Loss exceeds risk appetite threshold
Sustained metric breach (2+ reporting cycles)
Sponsor bank notification required
Media or regulator inquiry received
Step 5

30-Day Rollout Plan

Week 1
Risk Assessment
Complete fraud matrix by typology → Fraud risk register
Week 2
Control Mapping
Map preventative + detective controls → Gap report
Week 3
Monitoring
Set KPIs + thresholds → Live dashboard
Week 4
Governance
Board-ready fraud report → Governance minutes
Included with your FTC membership
Download .docx
AI & Emerging TechIncluded with membership

AI Governance Toolkit

Helps fintech teams build AI and model governance that holds up under sponsor-bank scrutiny and regulatory review. Designed for product, data, risk, compliance, and executive leaders who use automated decisioning systems in underwriting, fraud detection, onboarding, marketing, or risk scoring.

— appears on your downloaded copy
Step 1

AI Scope & Materiality

Fintechs often deploy models without distinguishing between low-impact automation and customer-impacting decision systems. Map every model and flag which require formal governance.

Model NameUse CaseCustomer Impact?Regulatory Impact?Data SourcesOwner

Formal review required if the model:

Influences credit approval, pricing, or eligibility
Impacts fraud detection or account restrictions
Influences transaction monitoring or AML decisions
Uses sensitive or alternative data sources
Could generate fair lending or discrimination risk
Step 2

Governance Model — Model Risk Committee RACI

Governance must define who approves new models and model changes. A Model Risk Committee with a standing cadence is the minimum bar.

DecisionResponsibleAccountableConsultedInformed
Deploy new model
Modify decision logic
Retrain model
Override thresholds
Suspend model
Step 3

Model Approval Pack — Risk Assessment

Before deployment, document that risk was understood and mitigated. This is the evidence package you'll need during exams.

Risk AreaWhat Could Go Wrong?ImpactControlsOwner
Bias / discrimination
Explainability
Operational failure
Regulatory exposure
Data integrity
Step 4

Ongoing Monitoring & Early Warning

Models degrade. Data shifts. Set these thresholds before deployment so escalation is automatic, not reactive.

MetricWhy It MattersThresholdOwner
Approval rate varianceDrift indicator
Override frequencyControl weakness signal
Complaint trendConsumer harm signal
False positive rateOperational efficiency
Bias test varianceFairness / regulatory
Step 5

30-Day Implementation Plan

Week 1
Inventory
Complete model inventory + materiality triage → AI register
Week 2
Governance
Establish committee + RACI → Charter + RACI doc
Week 3
Approval Pack
Deploy risk + validation templates → Approval memo template
Week 4
Monitoring
Build dashboard + thresholds → Monitoring report
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Product & OperationsIncluded with membership

Product Governance Toolkit

Helps fintech teams build product governance that holds up under sponsor-bank scrutiny and regulatory review. Designed for product, operations, risk, and compliance leaders who want speed without avoidable customer harm, audit findings, or partner friction.

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Step 1

Product Scope & Materiality

Teams get into trouble when changes are treated as routine engineering work even when they alter customer outcomes or regulatory exposure. Start by defining what you govern.

Product / FeatureCustomer ImpactBank Partner Dependency?Key VendorsOwner

A change is "material" and requires formal review if it:

Affects pricing, fees, interest, or key customer disclosures
Changes underwriting / decision logic or an existing model
Affects funds flow, settlement timing, holds, or limits
Introduces new data use, sharing, or third-party access
Was requested by or could impact a sponsor bank's risk position
Step 2

Governance Model — Decision Rights & RACI

Governance works when it is simple: clear owners, predictable review cadence, documented decisions. You do not need a heavyweight process — you need consistent expectations.

DecisionResponsibleAccountableConsultedInformed
Launch new product
Material pricing / disclosure change
Vendor selection (critical control)
Model / decisioning logic change
Emergency change (incident)
Step 3

Product Approval Pack — Risk Assessment

Before launch, capture the minimum set of information that proves you understood risk and made an informed decision.

Risk AreaWhat Could Go Wrong?ImpactControlsOwner
Consumer harm / UDAAP
Compliance / regulatory
Operational / process
Fraud / abuse
Data privacy / security
Third-party / vendor
Step 4

Change Log

Many findings come from weak change control. Use this for every material change — incomplete testing and missing documentation become liabilities during reviews.

DateChangeReasonRisk Review Done?ApproverGo-LiveRollback Plan?
Step 5

Monitoring Dashboard

Regulators and bank partners care about outcomes. If customers are harmed or controls break, leadership is expected to know quickly and act.

MetricWhy It MattersThreshold / TriggerOwner
Complaint rate (per 1k users)Early signal of confusion or harm
Chargeback / dispute rateFraud / abuse and process quality
Funds flow exceptionsOperational stability
KYC failure / dropout rateOnboarding friction + risk
Model overrides / manual reviewsModel health and governance
Step 6

30-Day Implementation Plan

Week 1
Define Scope
Complete product inventory + materiality standard → Inventory doc
Week 2
Decision System
Finalize RACI + schedule governance cadence → RACI + calendar
Week 3
Change Control
Implement change log + align release process → Change log
Week 4
Monitoring
Publish dashboard + run first governance meeting → Dashboard + minutes
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Financial CrimeIncluded with membership

AML Program Strengthening Toolkit

Helps fintech teams strengthen an AML program in a way that is practical, defensible, and aligned to partner-bank and regulator expectations. Use this as a working playbook — assign owners, set dates, and save evidence as you go.

— appears on your downloaded copy
Step 1

Program Snapshot & Risk Inventory

Document what your AML program covers today. If you cannot explain your scope in one page, your program is likely too informal or too fragmented.

ItemYour Answer
Primary products / services
Customer types (B2C / B2B / MSB / merchant)
Geographies served & cross-border exposure
Use of sponsor bank / BaaS model
Core vendors (KYC, screening, monitoring)
Who owns AML day-to-day (role / title)
Who approves AML decisions (role / title)

AML Risk Inventory — High-Level

Risk DriverExamplesInherent RiskNotes / Evidence Location
Customer riskHigh-risk industries, PEPs, cash intensity
Product riskInstant payouts, crypto rails, cross-border
Geography riskSanctioned / high-risk jurisdictions
Channel riskAPI onboarding, remote identity verification
Third-party riskReliance on vendors for critical AML controls
Step 2

AML Workflow Ownership (RACI)

Most AML failures happen in handoffs. Mapping ownership makes gaps obvious — and defensible when regulators ask.

Workflow AreaResponsibleAccountableConsultedInformed
Onboarding / CDD
Screening
Transaction Monitoring
Investigations
SAR Decisioning & Filing
Partner Bank Reporting
Step 3

CDD / EDD Standards

Define what "good onboarding" looks like for your business model. Clear enough that two different reviewers reach similar outcomes.

RequirementStandard (what "good" looks like)Evidence You Retain
Identity verification
Beneficial ownership
Risk rating assignment
EDD triggers
Approval authority for high-risk customers
Step 4

Leadership Metrics Dashboard

Metrics that show risk and execution quality — not vanity numbers. Keep this to one page for leadership.

MetricWhat It Tells YouTarget / ThresholdOwner
High-risk customers (% of base)Risk mix and growth in higher-risk segments
Alerts generated vs clearedWorkload and potential tuning issues
SARs filed (monthly) + driversReporting volume and typology trends
Case aging (median / 90th pct)Backlog and timeliness risk
Top 5 recurring issuesControl weaknesses driving repeated findings
Step 5

30-Day AML Strengthening Plan

Week 1
Scope + Ownership
Program Snapshot + RACI + escalation triggers
Week 2
CDD / EDD Standards
Write onboarding / EDD standards → CDD policy doc
Week 3
Monitoring Governance
Document threshold rationale + SAR decisioning framework
Week 4
QA + Reporting
Stand up QA sample plan + leadership dashboard
Included with your FTC membership
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Regulatory ReadinessIncluded with membership

Regulatory Exam Readiness Toolkit

Helps fintech teams prepare for regulatory examinations and sponsor bank reviews in a structured, step-by-step way. Breaks the process down into manageable phases so teams can move from reactive preparation to structured readiness.

— appears on your downloaded copy
Step 1

Exam Readiness Self-Assessment

Score each statement 1–5. (1 = not in place, 3 = partially documented, 5 = fully implemented and operating effectively.) Be candid — the purpose is to find gaps before regulators do.

CategoryStatementScore (1–5)Notes / Evidence
GovernanceBoard receives risk dashboards quarterly with meaningful metrics
GovernanceBoard minutes reflect risk discussions and follow-up actions
GovernanceEscalation procedures are documented and tested
Risk AssessmentEnterprise risk assessment updated within the last 12 months
Risk AssessmentResidual risk scoring methodology is documented
AML & MonitoringTransaction monitoring thresholds are documented with rationale
AML & MonitoringSAR documentation is consistent and defensible
Vendor & BaaSVendor risk tiering methodology is documented
Vendor & BaaSSponsor bank reporting is structured and periodic
Issue ManagementIssues are logged in a centralized system
Issue ManagementRoot cause analysis is documented
Issue ManagementRemediation timelines are monitored and validated
Step 2

30-Day Pre-Exam Action Plan

Follow these steps in order. Assign owners to each action — exam readiness is not a compliance-only exercise.

Week 1
Governance Alignment
Confirm exam scope, appoint exam lead, review board deck, compile open high-risk issues
Week 2
Documentation
Gather SAR samples, monitoring materials, enterprise risk assessment, vendor due diligence files
Week 3
Internal Stress Test
Mock Q&A with leadership, test escalation pathways, review documentation samples for clarity
Week 4
Executive Prep
Executive summary, sponsor bank alignment, finalize documentation package, leadership rehearsals
Step 3

Documentation & Evidence Checklist

Organize key materials into a structured folder so documents can be accessed quickly. Assign an owner and confirm the status of each item before exam day.

Document / EvidenceOwnerStatusLocation
Board minutes (last 12 months)
Risk dashboards (last 12 months)
Enterprise risk assessment
Monitoring threshold documentation
Representative SAR samples
Vendor due diligence files
Current issue log + CAPA tracker
Independent testing reports
Step 4

Regulatory Communication Framework

Communication discipline is critical during exams. Assign roles and define how your team responds to every regulator request.

RolePerson AssignedResponsibilities
Regulatory Liaison (single point of contact)
Document Owner — AML
Document Owner — Risk / Vendor
Executive Spokesperson
Sponsor Bank Liaison (if applicable)
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